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SAP

Releases

  • How Semiconductor Shortages Have Taken a Chip Out of the Global Supply Chain

    In the chip-making industry, supply and demand is unbalanced. Here’s how to fix it.
    Release date: 08/17/2021
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  • Customer Convenience Lies at the Heart of TRUSCO’s Business Transformation

    Some companies, like TRUSCO Nakayama, understand just how significant trust is to the customer.
    Release date: 08/17/2021
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  • UK Law Firms Answer Call for Diversity, Equity, and Inclusion

    When diversity and inclusion targets quickly go from aspirational to business mandates.
    Release date: 07/13/2021
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  • EquiRatings Hurdles Pandemic Challenges With Fan Experience App

    How simulated eventing kept the equine technology company afloat during a global pandemic.
    Release date: 07/13/2021
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  • Sustainable Product Design: Closing the Loop for a Greener Future

    With consumers growing more environmentally conscious than ever, sustainable product design has never been so important.
    Release date: 06/10/2021
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  • How Vodafone Is Changing the World of Telecommunications From the Inside

    How Vodafone is transforming operations to drive innovation around the world.
    Release date: 06/10/2021
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  • Business Transformation Demands a Culture of Lifelong Learning

    Making a workforce agile and resilient to enduring change starts with learning.
    Release date: 05/07/2021
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  • How Financial Planning and Analysis Drive Business Agility and Performance

    With financial planning and analysis, companies can now predict what’s ahead and ensure profitability.
    Release date: 04/22/2021
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  • Think Gratitude When Faced With Supply Chain Turbulence

    When faced with supply chain turbulence, conscious gratitude—rather than stress and anger—is the key to success.
    Release date: 04/12/2021
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  • How Microsoft Is Reactivating Its Post-Pandemic Workforce

    The crisis management steps taken pre-pandemic that prepared the company for COVID-19.
    Release date: 03/09/2021
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  • The Competitive Advantage of External Workers in a Post-Pandemic, Digitalized Economy

    What’s the key to gaining a competitive advantage in a post-pandemic, digitalized economy?
    Release date: 03/09/2021
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  • Why and How Data Is the Lifeblood of Customer Experience

    How do you create the perfect customer experience structure for a unique organization?
    Release date: 02/16/2021
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  • Startup Injects Pandemic Vaccine Cold Chain With a Healthy Dose of High-Tech

    How does startup Youtiligent inject its new AIoT technology into temperature-sensitive vaccine distribution?
    Release date: 02/16/2021
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  • Why a Great Customer Experience Requires a Great Supply Chain

    Why provide a great order experience if your supply chain processes aren’t designed to deliver on the promise?
    Release date: 01/29/2021
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  • Power International Holding Improves Employee Experiences by 90%

    How did one of Qatar’s leading conglomerates become an intelligent enterprise?
    Release date: 12/14/2020
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  • Deloitte Africa Unlocks the Power of Data to Operate as “One” Firm

    Tackling the challenges of operating as a single firm across 17 countries.
    Release date: 12/14/2020
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  • What the Rockefeller Center Tree Means for Last-Mile Deliveries

    What does the Rockefeller Center Christmas Tree mean for last-mile deliveries?
    Release date: 12/14/2020
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  • Is Your Business Auto-Pilot Ready?

    Cross the bridge to mainstream acceptance of intelligent technology.
    Release date: 11/24/2020
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  • Rethinking Compensation Plans: Financial Services Leaders Adapt Amid Uncertainty

    In uniquely unpredictable times, how can financial services leaders balance long-term growth objectives with survival?
    Release date: 11/11/2020
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  • Roar Back: Top 3 E-commerce Recovery Strategies

    Critical Q4 tips for retailers as the holidays approach.
    Release date: 10/23/2020
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  • Sustainability in Business: Key to Brand Survival

    What is the key to brand survival for small and midsize companies today?
    Release date: 10/23/2020
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  • Flip the Switch: What Do Customers Want From Their Electric Utility?

    What customers want from their electric utility—and how to give it to them.
    Release date: 10/23/2020
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  • This Must-Have Technology Ensures a Safe and Seamless Digital Experience

    How to give customers a digital experience that’s safe and friction-free.
    Release date: 10/23/2020
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  • How Startups Can Turn Innovation Into Strategic Value

    How working with entrepreneurs outside of your business can bring a different flavor of tech to the table.
    Release date: 09/29/2020
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  • The Role of Finance Leadership When Positioning Midsize Businesses for a Recovery

    To better position your business for a recovery, tap into a partner to all aspects of your organization—the finance team.
    Release date: 09/03/2020
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  • Software Upgrade Helps Canadian Pet Supply Company Meet Surge in Demand

    Quebec’s largest pet supply company has thrived in the pandemic, meeting a surge in demand for pet goods. Here’s why.
    Release date: 07/28/2020
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  • How Global Candymaker Ferrara Hits Its Customers’ Sweet Spot

    SweeTARTS, Nerds, Trolli—candymaker Ferrara excels at managing iconic brands. Here’s why.
    Release date: 06/24/2020
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  • The Next Digital Era Will Be an Intensely Human Experience

    As businesses restart, HR directors prepare for profound workplace culture changes.
    Release date: 06/19/2020
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  • Experience Management Is Key to Transition Back to Business

    What will be the key to success for businesses getting accustomed to their new normal? Focusing on people.
    Release date: 05/27/2020
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  • 3 Phases for Heading Back to Business

    How to navigate the impending tug of war between behavioral norms and the new normal.
    Release date: 05/21/2020
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  • Why Every Business Is a Software Company

    What you need to know about the software developer experience to keep wowing customers and employees.
    Release date: 05/07/2020
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  • How Artificial Intelligence Is Solving COVID-19 Challenges 

    Robots, drones, self-driving cars—the pivotal role tech is playing in stopping the pandemic.
    Release date: 05/06/2020
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  • Construction Industry Experiences Different Set of COVID-19 Challenges

    How smart manufacturers of building products are adapting to disruption.
    Release date: 05/06/2020
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  • Daily Communication From Managers Directly Correlates With Less Anxiety and Stress

    How to keep your team productive (with lower anxiety and less stress) as they work from home.
    Release date: 04/02/2020
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  • 5 Ways to Adjust Feedback Efforts During the Pandemic

    How companies should fine-tune feedback mechanisms during the pandemic.
    Release date: 03/24/2020
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  • From the Mines to the Cloud: The Outcome Experience and the Modern Supply Chain

    Modernizing supply chains—what a difference 30 years can make.
    Release date: 03/24/2020
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  • How Improving the Employee Experience Boosts Profits

    Human Experience Management (HXM) solutions connect employee perspective to business value.
    Release date: 03/24/2020
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  • How to Create an Outstanding B2B Customer Experience

    Providing consistent, efficient interactions across all touchpoints is key.
    Release date: 03/19/2020
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  • Customers Are Buying the Experience, Not Just the Product

    Delivering an outstanding end-to-end process with the customer at the center can give you a competitive edge.
    Release date: 03/19/2020
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  • It’s Emotional: Why Customer Experience Is Critical to Brand Success

    What it takes for businesses to transition from a service economy to an experience economy.
    Release date: 03/19/2020
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  • Why Customer Lifetime Value Can Lead to Some Startling Actions

    Customer Lifetime Value is a critical metric to help businesses create the right customer experiences.
    Release date: 02/07/2020
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  • Customers That Feel Understood Shop More and Complain Less

    Data from customer feedback can help you learn more about your customers to create the right experiences.
    Release date: 02/07/2020
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  • Here Are the Experience Management Trends We’ll See in 2020

    From AI to AR, here are the technologies that will shape customer experience management this year.
    Release date: 02/07/2020
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